If your item hasn’t arrived, is significantly different to what was described in the listing, or is broken or faulty, you can request a refund up to seven days from the delivery date of your purchase.
A full refund will be issued for the cost of the item plus postage.
If the item does not fit or you change your mind, we cannot issue a refund. Please choose carefully and read descriptions before you purchase or email us for assistance. Our staff are ready to help you with your online purchase.
To request a refund, please contact us using the form below or call the Op Shop on 03 9937 2143.
Northern Community CareWorks | 81 High Street, Preston VIC 3072
Phone 03 9484 4788